How can we help you?
Our team is available to answer all your questions. Average response time: 24 to 48 hours on business days.
Response time: We respond within 24 to 48 hours on business days. For security emergencies, contact security@hddev.eu
Our support channels
Email support
For any questions about your account, subscriptions or how the app works.
support@hddev.euDocumentation & FAQ
Check our FAQ to find immediate answers to the most common questions.
View the FAQSecurity emergency
Do you suspect unauthorised access to your account or a security issue? Contact us immediately.
security@hddev.euSend us a message
Fill in the form below and we'll get back to you as soon as possible.
Check Our Frequently Asked Questions (FAQ)
Before contacting us directly, we invite you to browse our Frequently Asked Questions. We have compiled answers to the most common queries from our users. It is the fastest way to get help with the initial setup of your account, the security of your data via the PSD2 standard, or how our dashboards work. This section is constantly updated based on your feedback to remain as relevant as possible. You will likely find the solution to your problem without any waiting time.
Contact Our Support Team
If you haven't found an answer in the FAQ, our dedicated support team is at your full disposal. To contact us, please use the form on this page. To enable us to process your request as efficiently as possible, we kindly ask you to provide as detailed a description of your situation as possible. Don't forget to mention the email address associated with your Finance.HDdev account. Every request is important to us, and we are committed to providing you with a personalised response as quickly as possible.
Resources and Guides to Go Further
Your experience with our tool doesn't stop at tracking your expenses. We want to give you the keys to proactive and informed financial management. That's why we provide additional resources, such as blog articles and practical guides. Learn how to set realistic savings goals, analyse your spending categories to better optimise them, or interpret the charts in your dashboard. These resources are designed to help you develop your financial knowledge and get the most out of our app to lastingly transform your relationship with money.